Graduate Call Center Agents (Hausa Speaking) at Workforce Group

 Employment Nigeria 12-Oct-2018 LAGOS , LAGOS ISLAND , LAGOS MAINLAND , Customer Service  

Workforce Group - Our client, a reputable company in Lagos State, is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Call Center Agent (Hausa Speaking)

Location: Island and Mainland, Lagos

Job Description

  • He/She will be the liaison between the organization and its current and potential customers
  • He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs clarify information; research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.

Requirements

  • HND/B.Sc in any discipline
  • Must not be more than 29 years old
  • Excellent spoken English with impressive interpersonal skills
  • One or two years experience working in a related job role
  • Must be fluent in Hausa and English
  • Must be resident in Lagos.

Remuneration

  • Attractive Basic pay and other benefits.

Application Closing Date
12th October, 2018.



Sorry the application deadline for this job has elapsed



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