Customer Relation Officer at MacTay Consulting

 Employment Nigeria 01-May-2023 ₦Not Available LAGOS , IKEJA , Public Relations   Customer Service  

MacTay Consulting is the leading management consulting firm in Nigeria, providing HR Consulting, Learning & Development Solutions, Outsourcing and Contact Centre Solutions.

We are recruiting to fill the position below:

Job Title: Customer Relation Officer

Location: Ikeja, Lagos
Employment Type: Full-time
Working Hour: 8am - 5pm (Mon-Sat)

Job Summary

  • We are looking for an experienced Customer Relationship Officer to be responsible for engaging with key and new customers by building and preserving relationships.
  • The customer relationship officer will constantly identify opportunities to grow the customer base and build positive relationships with new clients.
  • The candidate should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Job Description

  • Handling the customer relationship and handled feedback between order availability, Production head, Packing Team and dispatch team.
  • Creating and maintaining profitable relationships with key and new customers.
  • Fixing customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products to increase sales.
  • Meeting with the Sales team And CEO to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding essential customer individual needs and addressing these.
  • Operating business reviews using CRM programs.
  • Understanding your competition and strategizing accordingly.

Job Requirements

  • A Bachelor’s Degree in Business Sdministration or a relevant field.
  • A minimum of 5 years of proven customer relations experience.
  • Proficiency in Microsoft Office and customer service software.
  • Excellent written and verbal communication skills.
  • Adequate understanding of management practices and techniques.
  • Excellent leadership and interpersonal skills.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Salary
N150,000 monthly.

 

Method of Application
Interested and qualified candidates should:
Click here to apply online



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Contracts Engineer / Buyer at Maventeq Systems Limited

Economist at Maventeq Systems Limited

Secretary at Maventeq Systems Limited

Head Services and Maintenance at Maventeq Systems Limited

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

More

GET FREE JOB ALERTS

POPULAR JOBS

Secretary at Maventeq Systems Limited

Contracts Engineer / Buyer at Maventeq Systems Limited

Economist at Maventeq Systems Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,