Sanlam Nigeria System Analyst Graduate Programme 2023

Employment Nigeria 25-Jul-2023 ₦Not Available LAGOS , Administrative

Sanlam Nigeria, a member of the Sanlam Group in South Africa, is a leading financial services institution in Nigeria, having successfully transformed the Nigeria Insurance space and distinguishing itself by delivering exceptional services.

Applications are invited for the position below:

Title: Graduate Programme - System Analyst

Job Code: NGSL/LAG/000003
Location: Lagos, Nigeria
Employment Type: Full Time
Department: Information Technology (IT)

Job Description

Are you a young IT graduate seeking to build your career in an evolving and stable business environment?
Do you have the propensity and drive for results, passion for excellence and appetite to learn in new environments?
If your answer to the above questions are in the affirmative, then, you are welcome to join 'The Sanlam Nigeria Information Technology Graduate Programme'.
System Analyst providing an excellent level of support to the IT team, giving support across the whole business in Front and Back office functions.
The role will have oversight of IT Operations including Service Delivery, Application and Network infrastructure.

Key Responsibilities
IT Service Desk:

Provides technical support and guidance to Service Desk staff.
Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner.
Provides ITIL Service disciplines, covering Incident, Problem and Change Management

System & Network Analyst (Basic Understanding):

Servers, OVMS, VMWare and Hyper V support and administration.
Provides Cisco & HP Switches, Firewall and Routers support and administration.
Managing internal infrastructure, including network, access rights, desktops, servers, internal applications. Implement policies/standards to improve the quality and efficiency of support services based on ITIL methodology.
Works closely with the IT Service Desk and other Specialist to ensure a timely, robust, and comprehensive service transition process.
Works with the Service Desk team to set SLA criteria for the availability and performance of the IT infrastructure.
Responsible for system and infrastructure availability and develop a resilient infrastructure to reduce failures.
Responsible for day-to-day system administration, including management of internal network, VPN, Microsoft Active Directory (AD) and system backups.
Responsible for management of the rollout and support of desktop devices, including laptops and printers, and productivity tools such as Outlook and MSOffice.

Person Specification

First Degree in Computer Science, Software Engineering, or a related field.
Must have completed the mandatory National Youth Service Programme.
Adaptability and Flexibility
ITIL Service delivery manager qualifications
CompTIA A+ Certified
CISCO Certified (Desirable)
Teamwork and Collaboration
Must not be more than 28 years as at time of application.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Sorry the application deadline for this job has elapsed

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Sanlam Nigeria System Analyst Graduate Programme 2023

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