Customer Service Representative at Gosub Limited

 Employment Nigeria 28-Jul-2023 ₦Not Available EDO , BENIN , Customer Service  

Gosub Limited is a software company that develops a range of software products to address some of the issues that affect our daily life. At the moment, we are promoting an application (gosub.ng) that sells telecommunication products andservices, and process bills payment in Nigeria. Through gosub.ng, anyone can buy telecommunication products and services such as data plans/airtime, transfer or convert airtime to cash, and process bill payments. We are a company that is focused and passionate about providing technological solutions to the problems that affect Nigerians.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Benin, Edo
Employment Type: Full-time

Job Description

  • We are seeking an experienced and highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our valued customers.

Responsibilities

  • Manage incoming customer inquiries via phone, email, and social media channels.
  • Provide product and service information to customers.
  • Respond to customer complaints and resolve issues in a timely and effective manner.
  • Process customer orders and returns.
  • Collaborate with other teams to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Identify and escalate priority issues to the appropriate department.

Requirements

  • Bachelor's Degree in a related field.
  • Minimum of 2 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM software.
  • Experience working in a customer-focused environment.
  • Ability to work independently and in a team environment.
  • Flexibility to work in shifts, including weekends and holidays.
  • Candidate must be a resident of Benin City.

Salary
N100,000 monthly

 

Method of Application
Interested and qualified candidates should send their CV to: career@gosub.ng using the Job Title as the subject of the mail.

Note: If you are a driven and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity.



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company

PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited

Payroll Officer at Maventeq Systems Limited

Accounts Receivable Officer at Sahara Group

More

GET FREE JOB ALERTS

POPULAR JOBS

Consultant (Orthopaedic & Traumatology Paediatrics) at the Lagos University Teaching Hospital (LUTH)

Consultant (Haematology & Blood Transfusion) at the Lagos University Teaching Hospital (LUTH)

Consultant (Anatomic & Molecular Pathology) at the Lagos University Teaching Hospital (LUTH)

Medical Officer (Clinical Pathology) at the Lagos University Teaching Hospital (LUTH)

Consultant (Medicine - Rheumatology) at the Lagos University Teaching Hospital (LUTH)

Accounts Receivable Officer at Sahara Group

Quality Control Officer at Sagar Vitaceuticals Nigeria Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,