Estate Manager in a Real Estate & Construction Company
Employment Nigeria
30-Aug-2023
₦Not Available
LAGOS ,
CONSTRUCTION
Ralds and Agate Limited - Our client in the Real Estate & Construction industry is recruiting suitably qualified candidates to fill the position below:
Job Title: Estate Manager
Location: Lagos
Employment Type: Full-time
Job Objectives
- Primary objective is to coordinate and maintain estate communal services & maintain customer satisfaction by ensuring all estate communal services are properly coordinated.
- Function as a first responder to all clients’ complaints.
- Supervising and providing day-to-day community support services
- Responsible for taking appropriate remedial actions and ensuring all immediate emergencies requiring skilled maintenance repairs are promptly executed.
- Supervise and manage activities of deployed security teams.
Key Responsibilities
- Required to make daily inspections of properties under our care to ensure they are all maintained properly.
- Formulates and implements preventative maintenance programs for equipment and building maintenance.
- Takes charge of all maintenance issues and ensures responsible backup is available in order to take corrective action as necessary.
- Implements all maintenance and general procurement of materials and parts, schedules installations, and ensures that such repairs are accomplished in a safe and timely manner.
- Reviews and/or inspects work for quality, accuracy, and completeness.
- Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines, etc.
- Monitors and evaluates operations, processes, and/or practices for quality and effectiveness; makes recommendations for improvement.
- Create and manage the maintenance schedule roaster for all managed properties & estates.
- Ensure proper accounting for all Artisan, Janitorial, Supplier related expenses and accountability of budget
- Coordination and Management of all Artisans and suppliers on payroll
- Generate Weekly/Monthly and Quarterly property reports
- Function as ON-SITE Estate Manager
- Interact and liaise with Infrastructure Services Coordinator to maintain uninterrupted service quality
- Manage all on-site development control activities in conjunction with the Development Control Managers
- Function as first-line liaison with Estate Residents Association and coordinate all stakeholder engagements
- Other tasks as assigned.
Educational Qualifications / Experience
- Completion of a Degree in Engineering or Estate Management is preferred or membership of NIEVS but may be substituted by progressive equivalent job experience.
- Minimum experience should be 5 years as an Estate Services Manager of a residential, commercial, or institutional facility.
- Experience should include a well-rounded background and knowledge of generators, water treatment facilities, air conditioning, electrical and plumbing systems, including equipment maintenance and repairs.
- Considerable knowledge and experience of mechanical and electrical systems, plumbing, building and grounds maintenance and, equipment repair.
Skills Required:
- Strong negotiating skills
- Strong planning skills
- Analytic ability and capacity to act under pressure
- Ability to develop long-term plans and programs and evaluate work accomplishments.
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees.
- Ability to define problems collect data, establish facts, and draw valid conclusions.
Competencies and Requirements:
- Analytical – Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Problem-Solving - Identifies and resolves problems in a timely manner; and develops alternative solutions.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork – Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
- Managing People - Includes staff in planning, decision-making, facilitating, and process improvement; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Improves processes, products, and services.
- Business Acumen - Understands business implications of decisions.
- Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Strategic Thinking - Develops strategies to achieve organizational goals; Adapts strategy to changing conditions.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Sorry the application deadline for this job has elapsed
