Customer Service Representative (Transport) at GUO Transport & Logistics Company Limited

 Employment Nigeria 25-Sep-2023 ₦Not Available ANAMBRA , ONITSHA , Transport and Courier  

GUO Transport Company Limited is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (Transport)

Location: Port Harcourt Road, Upper Iweka, Onitsha, Anambra
Employment Type: Part-time

Job Description

  • Check and validate all passenger payments for tickets/luggage and issue boarding passes.
  • Ensure proper documentation and prompt treatment/handling of all customer tickets inquiries.
  • Handle collection and processing of payment for all customers. (i.e. passengers or cargo/courier service clients).
  • Ensure proper and up to date documentation of all customer payments and reconcile with the Finance team.
  • Handle boarding announcements and communication of other exceptions promptly to all passengers.
  • Ensure feedback is communicated to customers within agreed and set timelines.
  • Ensure high standard in all customer correspondences, engaging customers with the highest level of professionalism, ensuring error-free and well-informed interactions.
  • Liaise/follow up with the relevant units to ensure requests and complaints are treated within agreed timelines.
  • Demonstrate innovation and creativity in the execution of all duties.


Deadline: 25th September, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online



Sorry the application deadline for this job has elapsed



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