Front Desk Officer at Dover Engineering Limited

Employment Nigeria 22-Apr-2024 ₦Not Available LAGOS , Engineering

Dover Engineering, a subsidiary of the Dover Group, is a leading engineering company with experience in delivering swift, cost-effective, and innovative solutions to clients across various industries.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Job Description

As a Front Desk Officer, you will serve as the primary point of contact for clients, visitors, and staff, providing excellent customer service and administrative support.
You will play a crucial role in creating a positive first impression and ensuring smooth operations at the front desk.

Responsibilities

Client and Visitor Interaction: Greet clients and visitors warmly and professionally, ensuring a welcoming environment and offering assistance as needed.
Telephone Management: Answer incoming calls promptly and courteously, directing calls to the appropriate staff members and taking messages accurately when necessary.
Appointment Scheduling: Schedule appointments and meetings for staff members, coordinating with clients and internal teams to find suitable time slots.
Facilities Management: Monitor and maintain the cleanliness and organization of the front desk area, lobby, and conference rooms, alerting appropriate personnel to any maintenance issues.
Security Compliance: Enforce security procedures, such as access control and visitor identification, to ensure the safety and security of the premises and personnel.
Team Collaboration: Collaborate with colleagues across departments to facilitate communication and support the overall goals and objectives of the company.
Visitor Registration: Register visitors, issue visitor badges, and maintain accurate records of visitor logs in compliance with company security protocols.
Document Handling: Receive, sort, and distribute incoming mail and deliveries, as well as organize outgoing mail and courier shipments.
Administrative Support: Provide administrative assistance to various departments, including filing documents, data entry, and maintaining office supplies inventory.

Requirements

High School Diploma or equivalent; additional education or training in Office Administration or Hospitality is a plus.
Previous experience in a front desk or customer service role, preferably in a corporate or engineering environment.
Proficiency in Microsoft Office Suite and basic office equipment.
Ability to maintain confidentiality and handle sensitive information with discretion.
Knowledge of security procedures and emergency response protocols is desirable.
Excellent communication and interpersonal skills, with a professional and courteous demeanor.
Strong organizational abilities and attention to detail, with the ability to multitask and prioritize tasks effectively.

How to Apply
Interested and qualified candidates should send their CV to: careers@doverengineering.com using the Job Title as the subject of the mail

Application Deadline 22nd April, 2024.

Sorry the application deadline for this job has elapsed

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Front Desk Officer at Dover Engineering Limited

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