Front Office Manager at Vintano Hotel

 Employment Nigeria 23-Jun-2024 ₦Not Available LAGOS , Hotel And Tourism  

Vintano Hotel is a luxury 4 - Star Hotel, located in Lekki, Lagos State. Vintano presents a fresh perspective on luxury, beautiful rooms and a comprehensive range of amenities.

We are recruiting to fill the position below:

Job Title: Front Office Manager

Location: Lekki, Lagos
Employment Type: Full Time

Job Description

  • We are looking for a Front Office Manager to manage our reception area. You will act as the ‘face’ of our hotel and ensure visitors receive a heartwarming welcome.
  • You will also coordinate all front desk activities, including calls, reservations and guests’ services.
  • As a Front Office Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team.
  • Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
  • Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, and guest’s relations officers
  • Schedule shifts
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers’ requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met

Requirements & Skills

  • 3 - 4 years proven work experience as a Front Office Manager or Reception Manager in a 4-Star or 5-Star Hotel.
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Proficiency in English (oral and written)
  • Solid knowledge of Opera System, MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • B.Sc in Hospitality Management / Business Administration; additional professional certification is a plus.

Deadline: 23rd June, 2024.

How to Apply
Interested and qualified candidates should send their CV to: newlekkijobs@gmail.com using the Job Title as the subject of the mail.



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Front Desk at the Blowfish Hotel

Front Office Executives Job at Jades Hotel

Assistant Front Office Manager at Intercontinental Hotel Group (IHG)

Apply for Job at Olusegun Obasanjo Presidential Library Ventures

Carreer Opportunities at KFC Nigeria


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Legal Counsel Corporate, AOBO & TCS at Maventeq Systems Limited

Strategic Sourcing Analyst - SRM Lead at Maventeq Systems Limited

Contracts Engineer / Buyer at Maventeq Systems Limited

Economist at Maventeq Systems Limited

Secretary at Maventeq Systems Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,