Customer Service Manager in a Multi-Chain Quick Service Restaurant

 Employment Nigeria 16-Jul-2024 ₦Not Available IMO , Fast Food and Restaurant  

Allen Professional Services - Our client, a multi-chain quick service Restaurant, is recruiting to fill the position below:

Job Title: Customer Service Manager

Location: Owerri, Imo
Employment Type: Full-time

Key Roles and Responsibilities

  • Schedule staff shifts and ensure adequate coverage during peak times.
  • Ensure exceptional customer service and satisfaction.
  • Handle customer complaints and resolve issues promptly and professionally.
  • Monitor and improve service standards and guest interactions.
  • Oversee daily dining room operations to ensure efficiency and high standards.
  • Ensure compliance with health and safety regulations and restaurant policies.
  • Monitor inventory levels and coordinate with kitchen staff to maintain adequate supplies.
  • Maintain high standards of food quality and presentation in collaboration with the kitchen team.
  • Ensure cleanliness and proper maintenance of the dining area and related facilities.
  • Conduct regular inspections and audits to uphold quality standards.

Requirements

  • First degree – HND, BSC, etc.
  • Minimum of 3-5 years of experience in a supervisory or managerial role in the restaurant or hospitality industry.
  • Strong leadership and interpersonal skills.
  • Excellent customer service and communication abilities.
  • Proficiency in restaurant management software and MS Office Suite.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of food safety and sanitation regulations.

Deadline: 16th July, 2024.

How to Apply
Interested and qualified candidates should send their CVs to: recruitmentservices@allen.ng using the job title as the subject of the mail.



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Butchery at Grand Products Company Limited

Vacancy at a reputable 4 star hotel

New Vacancy at Genesis Deluxe Cinemas (GDC)

Vacancies at Nuts About Cakes (4 positions)

COMMISSARY (PRODUCTION) MANAGER COLDSTONE CREAMERY


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Contracts Engineer / Buyer at Maventeq Systems Limited

Economist at Maventeq Systems Limited

Secretary at Maventeq Systems Limited

Head Services and Maintenance at Maventeq Systems Limited

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

More

GET FREE JOB ALERTS

POPULAR JOBS

Secretary at Maventeq Systems Limited

Contracts Engineer / Buyer at Maventeq Systems Limited

Economist at Maventeq Systems Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,