Project / Product Manager in an Information and Communications Technology Company

 Employment Nigeria 20-Sep-2024 ₦Not Available LAGOS , IT and Telecoms  


We provide functionally innovative services in the Information and Communications Technology industry that are beneficial to consumers, corporate organizations, governmental and non-governmental organizations, both local and international.

We are recruiting to fill the position below:

Job Title: Project / Product Manager

Location: Lekki Phase 1, Lagos
Employment Type: Full Time

Responsibilities

  • Collaborate in managing relationships with partners and stakeholders to foster effective communication and synergy.
  • Develop and maintain a comprehensive monthly configuration and issue resolution records, ensuring accuracy and completeness.
  • Maintain a minimum issue resolution rate between 85% to 90% by the end of each month, implementing proactive measures for continuous improvement.
  • Contribute to enhancing customer engagement and retention features within products by optimizing customer touchpoints with relevant and compelling content.
  • Ensure the quality of content and notifications aligns with product management objectives, both for new and existing products.
  • Identify opportunities for system enhancements that can enhance productivity and elevate the quality of products.
  • Promptly address escalated issues involving the product team, ensuring timely resolutions.
  • Facilitate effective communication and knowledge sharing within the team, keeping members informed about product and partner updates.
  • Provide comprehensive product management and support for products, ensuring alignment with company goals and expectations.
  • Manage campaign budgets efficiently, tracking expenditures and optimizing resource allocation for maximum impact.
  • Oversee the entire product lifecycle, from conceptualization to retirement, ensuring strategic alignment and continuous improvement.

Qualifications

  • Bachelor's Degree in Computer Science, Information or Business Sciences, or related fields.
  • 2 - 3 years’ experience in a Project Management role.
  • Project Management Professional (PMP) certification and/or experience is a key advantage.

Skills / Requirements:

  • Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.
  • Mandatory background of working in a software development environment or of liaising with Software Developers.
  • Strong Project Management experience, managing multiple projects simultaneously.
  • In-depth knowledge of project management principles, methodologies, and tools.
  • Knowledge of working with JIRA is an added advantage.
  • Ability to identify and mitigate potential project risks.
  • Ability to manage effective project teams.
  • Excellent verbal and written communication skills.
  • Excellent time management, analytical and problem-solving skills.

Salary
Very Attractive.

Deadline: 20th September, 2024.

How to Apply
Interested and qualified candidates should send their CV to: recruitment.lekki1@gmail.com using the Job Title as the subject of the mail.

Note: Only qualified candidates will be contacted.



Sorry the application deadline for this job has elapsed



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