Esty Home Essentials is an online destination for all your home and garden needs. We offer a large selection of products from home wares to furniture and storage. Esty Home Essentials is dedicated to delivering everything you need for a beautiful home right to your door step. We offer you convenience by giving you the avenue to shop from a growing selection of home and garden products in the comfort of your home or office avoiding traffic and unnecessary long queues. 

POSITION : Strategic Business Developer 

Responsibilities

Identifying potential corporate partners, negotiating with them and securing mutually beneficial partnerships
Maintaining business relationships with new and existing business partners

Qualification and Requirement

Minimum Qualification: OND
Preferred Years of Experience: 0-2 Years/ Entry Level
An independent, self- starter who loves new challenges and is able to quickly build relationships
Ability to proactively develop and implement new initiatives

POSITION : Graphic Designer/ Newsletter

Essential Duties and Responsibilities

• Design of website banners
• Email marketing templates
• Direct product photography work done by external vendors
• User interface designs and implementation
• Support the company’s overall SEO activities
• Collaborate with the marketing team to create banner ads and social media materials.
• Designing, sending out and managing newsletter campaigns.

Qualifications/Skills

• Minimum Qualification: OND
• Strongly skilled in design, typography, grid and layout.
• A creative design aesthetic that complements revolve and forward’s design aesthetic
• Ability to work quickly while upholding the highest quality
• Strong multitasking, prioritization, and organization skills
• Strong work ethics to excel in a fast paced environment
• Strong portfolio demonstration
• CSS
• HTML OR XHTM
• Strongly skilled in Photoshop, corel draw or any other relevant software

POSITION : Marketing Representative

Job Description

• Planning and managing marketing events and evaluating their success
• Managing all marketing for the company and activities within the marketing department
• Developing the marketing strategy for the company in line with company objectives
• Co-coordinating marketing campaigns with sales activities
• Overseeing the company’s marketing budget
• Creation and publication of all marketing materials in line with marketing plans
• Planning and implementing promotional campaigns
• Manage and improve lead generation campaigns, measuring results
• Overall responsibility for brand management and corporate identity
• Preparing online and print marketing campaigns
• Monitor and report on effectiveness of marketing communications
• Creating a wide range of marketing materials
• Working closely with design and digital marketing agencies
• Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
• Analysing potential strategic partner relationships for company marketing
• Contributing to the annual sales and marketing plan
• Carry out market research, competitor and customer surveys
• Creating and developing new innovative ways to communicate the company message to new and existing customers
• Strong understanding of current online marketing concepts, strategy and best practice
• Managing customer the customer acquisition funnel, reporting, including A/B testing

Qualification and Requirements

• HND/B.Sc. in marketing or any relevant discipline
• Candidate must have Good communication skills
• Candidate should have strong desire to excel in direct Sales and Marketing
• Convincing attitude and passion to achieve targets
• Should have convincing power
• Ability to work under pressure
• Ability to work in tight deadlines
• Knowledge of MS Office
• Self-motivated and proactive attitude towards work
• A good understanding of measuring return on investment measurement of on-line activity

POSITION: Customer Service Officer

Job Description

• Assists with complaints and customers, orders, errors, account questions, billing, cancellations and other queries

Responsibilities

• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions about warranties or terms of sale.
• Act as the company gatekeeper.
• Suggest solutions when a product malfunctions.
• Handle product recalls.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Sell products and services.
• Utilize computer technology to handle high call volumes.
• Work with customer service manager to ensure proper customer service is being delivered.
• Close out or open call records.
• Compile reports on overall customer satisfaction.
• Record details of inquiries, comments and complaints
• Direct requests and unresolved issues to the designated resource

Qualification and Requirements

• OND/HND/B.Sc. in English or other relevant discipline
• Fluent in English language
• Attention to details and accuracy
• Good communication skills
• Stress tolerance
• Data collection and ordering
• Listening skills
• Communication skills- Verbal and written
• Knowledge of relevant computer applications
• Knowledge of customer service practice and principles

POSITION : Digital Marketer

Responsibilities

• Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies.
• Provide thought leadership and perspective for adoption where appropriate.

Requirement

• OND/HND/B.Sc.
• Training or proving working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimising landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g. Google analytics)
• Working knowledge of ad serving tools
• Experience in setting up and optimising Google Adwords campaigns
• Working knowledge of HTML, CSS and Javascript development and constraints
• Strong analytic skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement

How to Apply
Interested and qualified candidates should send their applications and CV's to:careers@estyhomeessentials.com