Brookspharma Nigeria Limited, seeks a qualified candidate to fill the position below:
POSITION : IT Technical Support Officer
Responsibilities
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Support the warehouse supervisors with additional information from the database
- Participating in defining future processes and translating into functional requirements
- Categorize issues and escalate where necessary to the appropriate next level
- Provide solutions for equipment failures like scanners, printers
- Prepare system and performance tests
- Monitor installation of software delivery notes and test bug fixes
- Planning and undertaking scheduled maintenance upgrades
- Talking to clients and computer users to determine the nature of problems
- Responding to breakdowns
- Investigating, diagnosing and solving computer software and hardware faults
- Repairing equipment and replacing parts
- Supervising junior engineering and technical staff
- Agreeing timescales
- Obtaining replacement or specialist components, fixtures or fittings
- Checking computer equipment for electrical safety
- Maintaining records of software licences
- Managing stocks of equipment, consumables and other supplies.
Qualifications
- Bachelor's Degree in Computer Sciences, Information Technology and any other related field.
- At least 3 years’ experience in an IT support role.
- A recognized IT certification.
Key Skills:
- Technical skills
- Organizational skills
- Interpersonal skills
- Communication skills
- Patience
- A meticulous and methodical nature
- A logical mind
- Capable of working well under pressure
- Enthusiasm to be continually learning
How To Apply
interested and qualified candidates should forward their CV's to: bassey.uzoma@brookspharma.com.ng
Sorry the application deadline for this job has elapsed