Job Opening at Productive People Limited

Employment Nigeria 22-Jul-2016 NIGERIA , Administrative Technical

Productive People was founded in 2014 in partnership with 2 of the UK's leading recruitment consultancies providing contract, retained and permanent recruitment solutions to the global market place. Productive People specialises in supplying the most productive people available in all major economic sectors. The pun is deliberate The core business objective of Productive People is to be the best at providing the best. With our internationally competitive management team, and our small team of well trained staff, this is not just an objective, but an attainable goal.

POSITION : Workshop Coordinator

Key Accountabilities

Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.
Ensure supplies are ordered for each job.
Assist with quoting, project management, materials purchasing and quality checks.
Ensure correct job numbers are used and that time records are correct.
Provide oversight and check job estimates.
Manage inward goods, checking quantities, dispatching goods and receipting invoices
Regularly report progress on each job and quickly communicate delays or concerns with the Director - Operations. Report on manpower overruns or shortfalls.
Act as a technical adviser on key projects and other areas of the business as requested.
Work with the Director - Operations to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
Identify client’s needs and explain/demonstrate AMS's services to them, which may involve technical descriptions of products and the way they may be used.
Receive and review feedback from customers and follow up to ensure customer satisfaction.
Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action.
Develop and implement systems to record, file and store information pertaining to client enquiries.
Identify staff that require on-going training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills.
Provide feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.
Promote a Health and Safety culture within the business.

Skills and Experience

Engineering Trade Qualification preferably Electrical and Mechanical Engineering Experience in GENERATOR OPERATIONS
Strong interpersonal skills
Ability to work with people at various levels from shop floor to senior management
Can look beyond the initial customer enquiry and identify other business opportunities
CAD drawing skills are an advantage but not essential
Project management experience
People management skills
Computer literacy with Microsoft Office including Outlook, Word and Excel
Quality and productivity focussed

Desired Skills and Experience:

Organizing Customer Service Client
Heavy Equipment Maintenance & Repair
Project Planning Maintenance Management
Inspection Preventive Maintenance Parts Materials Vehicles
Vehicles Communication
Teamwork
Event Planning
Education Teaching
Editing Operations Management
Microsoft Word
Microsoft Excel
Project Management.

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Job Opening at Productive People Limited

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