Recruitment at Ibadan Electricity Distribution Company (IBEDC) Plc

Employment Nigeria 26-Jul-2016 OYO , IBADAN , Business Development

Ibadan Electricity Distribution Company (IBEDC) Plc - Headquartered in Ibadan is responsible for electricity distribution within the south western zone (Oyo, Ogun, Osun and kwara as well as some parts of Kogi, Ekiti and Niger states).

We are an organization with a focus on delivering excellent service to the customers and providing customer satisfaction through reliable power distributions.

POSITION : Business Hub Commercial Manager

Job Description

Job Objectives To coordinate / direct the activities of IBEDC’s Business Hub (including undertakings and service centres) to drive financial and operational performance

Job Responsibilities

Provides general oversight of the Business Hub
Translates the organisation’s overall business performance goals into specific performance targets for the BH and outlines actions plans:
- Defines KPIs and performance targets
- Develops strategic marketing plans to meet specified revenue targets set by the organisation
Ensures all new service connections are carried out according to IBEDC meter deployment strategy and approval procedures
Develops and maintains cordial, professional and mutually beneficial relations with customers by maintaining premier customer service
Maintains customer satisfaction by driving initiatives to understand customer expectations and developing effective strategies to meet and exceed such expectation
Ensures BH operations are in compliance with IBEDC’s policies
Develops budgetary plans for BHs
Prepares periodic BH operational reports for management
Creates a harmonious working environment, mentors staff and motivates all team members to perform efficiently
Acts as a capable representative of the organisation at the business hub level

Requirements

Deep knowledge of Utilities Industry
Strong understanding of the business of IBEDC and related businesses in the electricity sector
Strategic planning and Business Development (services and products)
Strong Business & Financial Acumen (including risks management)
Excellent and demonstrated knowledge of management and marketing principles
Deep understanding of Marketing & Customer Insights
Deep Customer Relation Management skills
Strong problem solving and analytical skills
Excellent negotiation skills
Strong managerial/administrative skills
Excellent interpersonal and communication skills Ability to effectively and persuasively present information to top management, customers, and employees
Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word)

Qualifications and Requirements
Educational Qualification:

A Bachelor's Degree in Engineering, Business Administration or any related field
A master’s degree in Business (ideally with a concentration in general management) is required

Professional Qualification:

Membership of a professional body in the Engineering and Marketing industry is an added advantage

Desired Experience:

At least 15 years experience in a high target working environment like utility (electricity) industry or banking, with a minimum of 7 years in a management or supervisory role.

Sorry the application deadline for this job has elapsed

Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

Recruitment at Ibadan Electricity Distribution Company (IBEDC) Plc

SIMILAR JOBS

MOST RECENT JOBS

GET FREE JOB ALERTS

POPULAR JOBS

Employment Nigeria

Job Seekers

Employers

Contact