Vacancy for Relationship Officer at Dragnet Solutions Limited

 Employment Nigeria 16-Sep-2016 ₦60,000 - 100,000 NIGERIA , Logistics   Administrative  

Dragnet Solutions Limited - A 3rd Party Logistics Service Provider of Shipment, Clearing & Freight Forwarding and Relocation and Removal services is currently looking to engage a young Graduates for its Relationship Management Unit in the capacity below:

POSITION : Relationship Officer

Key Responsibilities

  • Develop close relationships with Customers, Vendors and manage clients
  • Grow the individual client business through continuous interaction and persuasion
  • Serve as the escalation point on Customs related matters/queries and ensure prompt resolution
  • Proffer solutions to escalated customer service issues
  • Attend regular scheduled meetings with clients to discuss service improvement strategies and documentation
  • Responsible for negotiation of suitable clearing rates with new clients
  • Ensure agreed rates, terms and credit days are maintained in clients transactions
  • Play an active role in developing new service plan to fit customer requirements
  • Monitor client satisfaction through customer experience measurement
  • Working with Credit controller to ensure accurate invoicing of clients with adherence to contract and payment terms.
  • Updating clients on status as well as delivery schedule of a shipment
  • Perform customer research and profiling to identify and captialize on unmet market needs
  • Ensure adequate file estimation, customer billing, resolution  of invoicing issues and invoice approvals
  • Ensure accurate weekly activity reports on job progress are sent to Customers
  • Executing vendor- efficiency customer surveys and analyzing results

Skills Requirements

  • Clear verbal and written Communication skills
  • Time Mangement skills
  • Management of personal emotions
  • Ability to listen closely to Customers
  • Strong customer focus
  • Persuasion skills
  • Ability to handle surprises and manage situations calmly

 Other Requirements:

  • Minimum of 2 years’ experience in a similar role
  • Experience working with a logistics clearing and forwarding company and knowledge of import Shipping documentation and Client Account Management will be an added advantage.
  • Competence in Microsoft office products, most especially Excel is a must.

Remuneration
Salary expectations are from N 75,000- N 100, 000



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Job at Heedbern Shipping Nigeria Limited

Current Job at Simeon Pivot Resources

Head Litigation Job at a Commercial Law Firm - Canaan Consulting

Dispatch Riders Job at a Commercial Law Firm - Canaan Consulting

Graduate Legal Officers Recruitment at Lafarge Group


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Legal Counsel Corporate, AOBO & TCS at Maventeq Systems Limited

Strategic Sourcing Analyst - SRM Lead at Maventeq Systems Limited

Contracts Engineer / Buyer at Maventeq Systems Limited

Economist at Maventeq Systems Limited

Secretary at Maventeq Systems Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,