Vacancy at Foremost Radiology Consultants Limited for Customer Care Officer

 Employment Nigeria 16-Sep-2017 LAGOS , Health   Customer Service  

Foremost Radiology Consultants Limited (FRCL) an advanced medical imaging center is recruiting to fill the position below:

POSITION : Customer Care Officer

Responsibilities

  • Maintain and manage customer files and database, Logs customers’ complaints, and acts to ensure prompt resolution.
  • Respond to customer enquiries over the phone
  • Escalates major customer complaints that have not been resolved
  • Maintains effective relationships with existing and potential customers in the most efficient and professional manner.
  • Assist in responding to a wide range of inquiries from both the customer and by providing advice and information, processing transactional services, ( e.g. completion of electronic forms), and ensure customers receive high quality service in all business units in a prompt, efficient and courteous manner.
  • Welcomes and attends to customers and directs them to the registration desk when appropriate.
  • Records and saves all relevant hard and electronic copies of customers’ files.

How To Apply
Candidates should send their applications and CV's to: info@foremost.com.ng



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