Workforce Management Centre Limited is recruiting to fill the position below:
POSITION : Software Quality Assurance Analyst
Responsibilities
Support implementation of CAPA and monitor effectiveness
Test and analyze each component/phase of the systems development life cycle including the project requirements, design and programs
Maintain test deliverables including test approach, scenarios, conditions & expected results, test Cycle control sheet, test scripts
Resolve, document, and report problems that arise during testing
Document and communicate results from testing
Monitor performance after implementation to ensure compliance and efficiency of operation
Assist with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
Retest corrections to ensure problems are resolved
Ensure quality standards, test procedures and methodology are adhered to
Monitor IT processes as wells as delivery and performance of applications, systems and infrastructure to ensure compliance and efficiency of operation
Determine improvements to areas of operations
Review supplier/project deliverables to ensure compliance to quality standards and conformance to business requirements
Assist with developing and maintaining quality policy and procedure documents
Communicate quality standards and principles to IT organisation
Assist with identifying and evaluating continuous process improvement opportunities
Monitor performance of quality management using defined KPIs
Provide leadership and technical guidance to reports
Requirements
Degree or its equivalent in a Business/IT related discipline
Masters, MBA or a recognized professional certification will be an added advantage
3+ years of experience in IT quality management
Competencies:
Proven experience in testing medium-high complexity IT systems
Proficient knowledge of structured system analysis and design
Proficient knowledge of software development life-cycle
Proficient knowledge of quality management best practices and standards (ISO9001, TS16949, etc.)
Proficient knowledge of core IT (Infrastructure, Applications)
Working knowledge of quality management methods and tools
Good strategic planning and management skills
Good interpersonal and communication skills and the ability to work effectively with business stakeholders
Sound conflict management skills
Testing (Test 4)
User Experience Analysis
User Experience Evaluation
Service Acceptance
Quality Management
Quality Assurance
Quality Standards
Conformance Review
Good administrative and managerial ability
Customer-centricity
Creative, results-oriented and analytical with strong problem-solving capability
Good leadership and influencing ability
Coaching.
How To Apply
Candidates should forward their CV's to:jobs@wfmcentre.com with position applied for as subject
Sorry the application deadline for this job has elapsed
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