Centre / Operations Manager at a Reputable Healthcare Company - Global Profilers

Employment Nigeria 30-Sep-2023 ₦Not Available ENUGU , Business Development

Global Profilers - Our client in the Healthcare industry in Enugu is recruiting to fill the position below:

Job Title: Centre / Operations Manager

Location: Enugu
Employment Type: Full-time
Reports To: Board of Directors

Summary

The Centre Manager 's primary role is to oversee and manage the daily operations of a centre.
They are responsible for ensuring the smooth functioning of all departments, including HR, finance, marketing, and maintenance.
He/she play a crucial role in maintaining the center's efficiency, coordinating activities, and implementing effective strategies to achieve organizational goals.
They are the central point of contact for staff, clients, and stakeholders, providing leadership and guidance to ensure the success of the center.

Key Duties & Responsibilities

Manage and supervise the centre’s operations and activities, with full responsibility for all operational functions including Front and Back Office, HR, IT, Maintenance, Finance/Accounting, and Marketing/Business Development.
Coordinate process improvement and transformation process.
Facilitate effective clinical workflow development and implementation.
Manage, build, and develop a team capable of delivering the targeted results.
Develop standard operating protocols, monitor performance, identify areas for improvement and optimization and lead execution of related initiatives.
Manage client experience, ensuring satisfaction through timely delivery of service to maximize client retention.
Ensure quality service and implementation of clinical best practices, constantly monitor levels of service quality and devise strategy to improve any shortfalls.
Develop and execute clear marketing and business development strategy.
Communicate effectively and build strong relationships with key stakeholders, including partner hospital management, clinical teams, suppliers, strategic partners, and external advisors.
Develop centre budget and track performance against budget.
Manage and regulate stocks and supplies of consumables.
Ensure all payments, collections from clients are deposited to banks and maintain accurate accounting records.
Manage the overall security of the centre.
Manage maintenance with all third-party suppliers.
Ensure the centre has all regulatory permits and certifications.
Coordinate staff training.
Coordinate the efforts of clinical board and synergies activities with clinical partner.
Provide timely, detailed, and frequent reporting to the Company’s Board of Directors.

Requirements and Skills

Candidates should possess a B.Sc Degree in Healthcare Administration, Business Administration, Operations Management or related fields
Minimum of 7 years managerial experience.
Experience in management, operations, and leadership.
High level HR duties
Ability to build consensus and relationships among managers, partners, and employees.
Excellent communication skills.
Basic accounting skills.

Salary
N600,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV / Resume to: emmanuel.ogunwale@globalprofilers.com using "Centre Manager" as the subject of the email.

Note: We prefer candidates experienced preferably in "managerial operations".

Sorry the application deadline for this job has elapsed

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Centre / Operations Manager at a Reputable Healthcare Company - Global Profilers

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